Ordering Process

If you are a credit account customer you can pay for your goods and services as stipulated in your credit agreement. We also accept payments from all major debit and credit cards as well as payments from PayPal accounts.

All transactions made on our website are processed through sage pay who meet the Payment Industry Data Security Standards (PCI DSS). To view the Sage Pay PCI DSS certificate click here.

If you are a credit account customer your payment terms can be found within your account form.

For non-credit account customers payment will need to be made at checkout.

To place an order online, login and start adding to products to your order. Once you have everything you need click on the ‘checkout’ button in the top right.

You can add a product by seleting you desired product then clicking on the grey star next to the quantity select box. You will then be directed to your favourites list.

To place a quick order sign in to your account and click on the blue stop watch icon labelled ‘quick order’. You will now be on the quick order page. To add products to your order individually enter a product code in the first ‘enter Brymec stock code’ box and update your quantity. To add multiple products to your order use the ‘enter multiple Brymec stock codes’ box, ensuring each code is separated by a comma or new line.

To place a quick order sign in to your account and click on the blue stop watch icon labelled ‘quick order’. Now scroll to the header ‘enter products by file upload’. To ensure your upload is accepted firstly click the ‘download sample’ link and use the .csv file as your template. Fill in the template and upload by selecting the ‘choose file’ button. Once you have selected your file the import will complete, you can now click the blue ‘add products to order’ button.

To create a quote login to your account and add your desired products to your order. At this point in the floating order you will see the products you have added to create a quote click on the ‘print quote’ button. You will now be directed to a PDF that you can, print or save/email.

Once your requisition has been approved or even denied, you will receive a notification email.

Yes. Pricing and quantities can be adjusted any time before the order is processed. We will update and resend your revised documentation. All quotes and order can also be viewed on the MyBrymec Portal.

Yes. We can resend quotes, acknowledgements, invoices, and proof of delivery. All quotes, orders, invoices and POD’s are available for viewing on the MyBrymec Portal. 

On the website and Portal each product will have a warning if we are low or out of stock.

Once an order has been successfully placed you will receive an auto generated email to confirm your order.

Many items are stocked for same-day or next-day delivery. If an item isn’t stocked, we’ll confirm availability and offer an equivalent alternative that meets the required specification. Availability can be viewed by against the product in the MyBrymec Portal or by contacting the team.

Yes. We can recommend suitable alternatives in the same size, specification, or product family or provide a alternative method of achieving the desired outcome. For specialist items, we be able to source directly from manufacturers.

Stock levels vary; we will confirm availability when quoting. If partial quantities are available, we will provide lead times for the remaining items. Stock levels are also shown against each quote on the MyBrymec Portal: https://portal.brymec.com/#/quotes/

These items fall outside our supply range or may require alternative approved products. We will always recommend a suitable equivalent where possible.

Yes. If some items are available sooner, we can split the delivery to prevent project delays.

Amendments or cancellations can be made as long as the order has not been dispatched. Contact us as early as possible.