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Quality Policy

 

Brymec Ltd (the ‘Organisation’) aims to provide defect free products and services to its customer on time and within budget.

The Organisation operates a Quality Management System that has gained BS EN ISO 9001 : 2015 certification, including aspects specific to the stockholding and supply of mechanical, plumbing and air conditioning products and services.

This gives us a platform to guarantee a structured approach to our continuous improvement cycle, and ensure we continue to meet and exceed the following key goals:

  • Excellence of service to our customers, delivering on site, in full, on time; in the relentless pursuit of total customer satisfaction.
  • Offering quality products and systems.  We work with worldwide manufacturing plants (in line with our social and ethical policy) to source the best products for the UK market.  We ensure that the products are fit for purpose and comply with the relevant approvals and standards.  We also research and develop innovative solutions which will add value to our customers, developers and end users
  • To motivate, engage and continuously develop our team by providing training, coaching, knowledge sharing and investment to ensure their absolute competence.
  • To continue to invest in technology, working to understand customers’ needs and streamline their buying processes to maximise efficiencies via modern technology.

This quality policy is endorsed and regularly reviewed by our Senior Management Team, and its scope is communicated to all Brymec employees via our website and other appropriate methods.

Our vision is to become an essential and indispensable supplier to the Building Services Contractor by providing excellence of service, quality products and continually investing in technology.

In order to achieve our vision, we ensure Brymec is an organisation where people love to work, upholding our core values of excellence, courage and collaboration to actively engage our team in contributing towards providing the highest level of customer satisfaction.

 

Luke Reiner

Managing Director